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How do I get a License Code for
ViewCommander-Mobile? |
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Is this a subscription service? |
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Am I entitled to free product upgrades? |
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What happens if I perform a hard reset on the
device? |
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My device was Reset and I lost everything, including
the License Code. What do I do? |
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Do I need a separate License Code for each device? |
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What if I upgrade my Pocket PC or Smartphone? |
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Can I connect directly to my cameras, or do I need
to purchase the ViewCommander-NVR desktop software? |
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You need to purchase a
ViewCommander-Mobile License by using our online
form, or by contacting IVI. IVI will provide you
with a License Code to unlock the software. After
entering the License Code, you will need to Activate
the software. This can be done online through
ViewCommander-Mobile. |
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No. Once you purchase a license, you
can use if for as long as you like. It will not
expire. |
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Yes, as long as they are within the
same major version. For example, if you purchased
Version 4.0, you can upgrade to version 4.1, 4.2,
etc... at no charge. |
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You will need to re-install the
software. You can use the same License Code after a
hard reset. You will need to reactivate the
software. |
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Reinstall the software and contact
our support department. We will issue you the same
License Code again at no charge. |
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Yes. The software is licensed per
device. |
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If you upgrade your device, you can
install the software on your new device and use the
same License Code. You may need to complete an
online form, and must agree that the software is
only activated on one device, in order to reactivate the
software. |
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Yes, you can connect directly to your
IP cameras. You do not need to purchase the
ViewCommander-NVR software. |
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